Ixwebhosting.com Review
A ix web hosting review is usually positive. This is because ixwebhosting.com uses cPanel as the ixweb hosting control panel. This makes it easy to use for people who are just starting out as webmasters. There are a lot of new customers who sign up with one of the other top ten hosting companies and get frustrated right away. This is because these companies have gotten too large to take on the new and smaller accounts and don’t really have the 24/7 support staff that can teach beginners how to manage their site. What a lot of people don’t realize is that customer support from the top ten companies doesn’t mean webmaster teaching or hand-holding. Ixwebhosting.com seems to take this into stride and doesn’t seem to mind the extra time it takes to coach someone along.
ixwebhosting.com has been around since 1999. They have over 180 employees and host about 200,000 domains. They have three basic plans, Expert Plan, Business Plus, and Unlimited Pro. The plans start at $6 a month and go up to $15. They seem to get compared to Bluhost.com a lot, probably because their services are the most comparable, although Bluehost seems to get higher rankings for a customer-support staff that users claim are more knowledgeable. Ixwebhosting.com is fully compatible with Windows, Linux and Mac OS, which is handy.
Other than that, it isn’t very remarkably different from the other hosting companies who keep dropping prices and providing more hosting services. A few extra features are included in the starting price, but in this extremely competitive industry it’s hard to know how long that will last. In fact, comparative reviews pitting one hosting company against another are increasing as the consumer becomes more educated about how hosting companies quickly change prices and services as everyone scrambles to make a quick buck off the internet. Ixwebhosting.com looks like one of the good companies, but again, provides the same service everyone else has.
The Expert plan ($5.95 a month) includes unlimited domains, 600 gigs of disk space, one free domain registration, 6,000 gigs of data transfer, and unlimited subdomains. The Business plan ($8.95 a month) includes unlimited domains, 1,000 gigs of disk space, two free domain registrations, 8,000 gigs of data transfer, and unlimited subdomains. Unlimited pro ($14.95 a month) includes unlimited domains, unlimited disk space, three free domain registrations, 10,000 gigs of data transfer, and unlimited subdomains. Some features like the site builder are free and other optional features like credit card processing are reasonably priced, but if you are serious about e-commerce, you are going to pay more here and there.
Of course, the cpanel makes webhosting easy to use right from the start. It doesn’t have as many icons as other hosting companies, but the Getting Started Wizard is next to the Video Tutorials icon which makes getting started faster for newcomers to web site management. The Logs section is at the top of the panel which is convenient and includes icons for latest visitors, bandwidth, Webelizer, Webelizer FTP, raw access logs, analog stats, and error log. The rest of the panel is made up of standards like E-mail accounts, MX entry, FTP accounts, Cron jobs, SSH/Shell manager, GnuPG keys, MySQL databases, etc.
Probably the biggest selling point for ixwebhosting.com is that while they are shared hosting, they still own the company themselves and don’t look like they are looking at selling anytime soon. This makes them a more reliable and stable company for people who don’t have the luxury of becoming the causalities of corporate mergers that are causing unnecessary downtime for sites these days. Hopefully, ixwebhosting.com will stay the course of being independent and continue to get good reviews.
Hi,
Thanks for your review - I saw your post on youtube and found myself here.
My website above is hosted on IXweb and I want to move to Wordpress but IXweb does not support Fantastico. Is there any work around or do I have to change hosts?
Thanks
Gurbir
This company has the worst customer service, I had problem with them from day 1. I could not access my account, I called and the Rep. told me He would fix it, and should be ready about 1 hour, Three hours pass and still was not fix, when I called back another rep. told me no the last rep did not take care of it.
And that was not the only problem I had with them. If you look on their main page you can see that it says 12.95 a month, and even when you go to next page it says 12.95 a month, They did not clearly put the yearly fee on the page, so if you don’t pay attention you will miss it. So I call them for a refund, The manager told me it would take up to 3 days for the refund, I told her I could wait for that long, after a long conversation she told me there is nothing she could do, so I said ok, process it. I waited three days nothing, 6 days pass and still did not get a refund. When I called them again a new rep. told me oh! Sorry the manager did not take care of it. It will take another three days.
Now you can see why this company has the worst customer service.
I will not do business with them anymore, nor will I recommend anyone to do business with them.