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iPowerWeb.com Promo


While ipowerweb.com is changing and upgrading, ipowerweb reviews from individual users aren’t always that positive. Also, ipower web hosting doesn’t use cpanel, which can cause the occasionally negative ipower web review as well.  Instead, they use vDeck 3 for their control panel and that has a few customers disgruntled.  This may be because they don’t know how to work with the different features of vdeck 3, because it designed for more advanced webmasters and not for people who are comfortable using cpanel, which is easier to use on a daily basis.      
 
Also, ipowerweb.com was bought by Endurance International this year.  They are in the business of acquiring hosting companies and merging them together in order to increase their profit margin.  This has had an effect on customers, most notably the smaller sites who are complaining about downtime and problems with the vdeck.

Based in Burlington Mass, Endurance International has completed almost thirty aquistions of web hosting companies besides ipowerweb.com.  This includes BizLand, FatCow, Virtual Avenue, Hypermart, FreeYellow, PureHost and PowWeb.  However, they still market the hosting companies as invidual entities, which is probably where the confusion from customers comes.  The customer service seems to have gone downhill, but that is because customers who don’t understand that they have been traded off to a parent company instead of the original owners fire off angry messages to internet forums.  What they are frustrated with is that fact that when a larger company buys out name brands that people identify with, they keep the unique features that people have grown accustomed to and cut out any costly overhead like customer service. 

When you go to the website to sign up or call the toll-free number, you do get a sense of Corporate America.  This is different from companies who are more warm and fuzzy, but it doesn’t exactly mean that this company is heartless.  It’s just not the company that you want to start out with if you are new to web hosting.  Everything they promise is there; you just have to be self-reliant.

The standard options on the sight are a little sketchy, so as a web consumer, you need to ask questions about the things that are important to you before you hand over your credit card and sign up for a two year contract with this web hosting company.  All that ipoweb.com wants to say on the front page of their site is that disk storage space is 600 GB, transfer is 6000 GB, the number of domains you can host is 25, free domain name is 1, and free sub domains is 100.  Email features include POP3 E-mail accounts with unlimited forwarding accounts, 2,500 auto responders, webmail, and e-mail filtering.  The list goes on to include basic items like e-mail filtering, browser based e-mail, a CGI bin, Perl support, MySQL, PHP 4&5 support, server side includes, FrontPage 2000/2002 extension, web site statistics, website basic software, an Agora shopping cart, Pay Pal shopping cart, file manager, FTP manager, Anonymous FTP support, and this list goes on to include most other standard features that everyone else has.   This isn’t really that impressive anymore, because other companies are able to deliver all of this for the same price without slashing the budget on customer care.  

They may be making money in the short run, but Endurance and ipowerweb.com are hedging their bets because general promises don’t add up to meet the expectations of sincere customers who expect more technical and customer support.  It’s a buyers market right now as this very competitive industry keeps dropping its prices.  So, buying up web hosting companies and amalgamating them into some kind of Frankenstein web conglomerate may not be the way to make a lot of webmasters happy.

Comments

2 Responses to “iPowerWeb.com Promo”

  1. Ted Sudol on March 22nd, 2008 10:09 am

    Hi,
    iPower, in my experience, has been one of the worst companies I have ever dealt with. You will regularly wait on the phone for an hour before you get someone in support who knows very little and will often give you the wrong answers.
    Incredibly, if you have multiple domain names they require you to log in to each name separately. There is no overall managment panel like at dreamhost, godaddy or other hosting companies where you can manage all of your domains through one account.
    They have been promising me for a year they were implementing a consolidated management panel where I could do all of my management. During their “transtion period” I was not able to get to my domains. The passwords they sent would often not work 5 minutes after I got them.
    The consolidation finally complete I went to the managment panel to do something as simple as change DNS servers and all I got were errors. Turns out their idea of centralized managment is diffent than everyone elses. Yes to renew names you can renew from one place but for anything else, DNS server any other management changes you have to go back to logging in separately.
    Oh and by the way your centralized management panel doesn’t even have your information. For instance you have a domain that you registered with iPower in your domain panel it shows a renewal date of 2009. So you think I’m good with that one. The only problem is that the management panel is not showing your renewal date but the renewal date that is currently reflected in the latest whois. I could go on - but you get the idea. If you want to read more you can go to http://www.TheDomainHunter.com the post is called the Registrar from Hell.

    All the best,
    Ted Sudol

  2. admin on March 22nd, 2008 10:13 am

    Thanks for your review of iPowerweb Ted.

    Most of what I have read online has not been that positive that is for sure. I myself use Hostgator and have heard great thing about BlueHost too. Again thanks for the review.

    Brian

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